When planning any project on your home that requires a professional, it can be tricky to ensure you get what you expect.
From hidden costs to uninsured contractors, numerous issues can arise when hiring a paver restoration company.
That is if you don’t know what to ask them beforehand.
Today, we’ll cover the questions you need to ask a paver restoration company before you hire them.
Are you insured and Licensed to work in this area?
First things first, make sure that they have the correct insurance and paperwork.
Public liability insurance is a must for any reputable business. No matter how diligent and responsible a contractor is, sometimes things go wrong. You need to be safe, knowing that your contractor is insured to compensate you adequately if anything goes wrong and your property is damaged.
Commercial Vehicle Insurance.
Safety measures in place.
Workmans Compensation.
Next, are they operating under the proper licenses in your area?
Florida doesn’t require a license for most paver restoration work; however, these rules vary by city, so be sure to check with your local authorities.
How Long Have You Been In Business?
The length of service doesn’t always equate to the quality of service. However, knowing how long a business has been in operation will give you an idea of its level of experience.
You’ll still want to vet your contractor, even if they’ve been sealing pavers since the process was invented, so don’t forget about the other questions in this guide.
Could you please show me some of your previous work?
What’s the best way to determine whether a contractor’s work will look good at your home?
Look at the work they’ve done before, of course.
Most reputable pavers will have a website or social media profiles that display at least some of their previous work. If they don’t, you should always ask for evidence of their work.
Paver restoration and installation go beyond aesthetics. You should be confident that the whole process will be smooth and easy; that’s why you’re hiring a professional, right?
That’s why we always recommend checking out reviews on Google, Trustpilot, and their social media pages to see what previous customers have to say.
How many reviews do they have? Are they primarily positive or mostly negative? Are there any topics that multiple reviewers bring up? Do the Reviews look staged or fake? We see this all too often, all 5-star reviews or from friends and family.
These are the questions you should ask when you check out any company’s reviews so that you can learn from other customers’ experiences.
What’s the estimated price?
In our opinion, all paver restoration companies should offer a free quote service. You should be able to obtain expert advice on what you need, the cost, and how it’s broken down.
Not only should they give you a quote, but they ought to put it into writing. This gives you some protection if anything goes wrong further down the line.
What’s the estimated timeframe?
Like getting a price quote, having your contractor give you an estimated timeframe is vital.
It would be helpful if you could ask about the wait time until the project can begin, how long your specific project is expected to take, and any potential complications that might delay the project.
Who will be doing the work?
This might seem like a strange question, but in some cases will be a lifesaver.
You might think you’re dealing with one company, only to discover that they outsource your project to a different company or a freelancer.
This doesn’t necessarily mean that the project won’t come out the way you want it to, but it does mean that you don’t know who you’re dealing with, can’t truly vet them, and are paying more than you need to.
What’s included in the quoted price?
If you’ve never been stung by hidden costs, you probably know someone who has and how severe the consequences can be.
It’s essential to prevent this as early as possible. Request a detailed quote breakdown and an explanation of what’s included in the price you’re paying.
It’s just as important to know what’s NOT covered as it is to know what is.
So, ask them if this price doesn’t cover any services they recommend. You don’t necessarily have to take any extra services, but at least you’ll know exactly what you’re buying into.
With these questions, it’s about understanding as much of the process as possible so there are no surprises.
A reputable and trustworthy paver company should be honest, open, and patient when answering your questions.